My Account Payment Policy
At Parcelox, we strive to make your transactions secure, simple, and convenient. Please review our payment policy to understand how payments are processed for our services.
1. Accepted Payment Methods
• Credit/Debit Cards: Visa, MasterCard, and other major cards.
• Bank Transfers: Direct payment to our bank account (details provided upon request).
• Digital Wallets & Cryptocurrency: Including USDT for secure and seamless transactions.
2. Payment Confirmation
• All payments must be completed and confirmed before services are rendered or shipped.
• You will receive an email or receipt confirming the transaction once payment is successfully processed.
3. Currency
• Payments are processed in the currency specified during the transaction.
• Exchange rates may apply for international transactions, based on your payment provider’s policies.
4. Security
• We prioritize your safety by using secure payment gateways and encryption technology to protect your information.
• Parcelox does not store sensitive payment details such as card numbers or banking credentials.
5. Refunds and Cancellations
• Refund eligibility depends on the nature of the service. Please refer to our Return and Refund Policy for detailed terms.
• For canceled orders, refunds will be processed back to the original payment method within 7-14 business days, depending on your provider.
6. Late or Failed Payments
• Services will be paused or delayed if payments are not completed within the specified timeframe.
• If a payment fails, please contact your bank or payment provider to resolve the issue, and notify us at support@parcelox.com.
7. Additional Fees
• Any additional transaction fees, such as currency conversion or bank charges, are the responsibility of the client.
8. Disputes
• For any payment disputes or concerns, please contact us immediately. We are committed to resolving issues promptly and fairly.
9. Changes to the Policy
• We reserve the right to update this policy at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.
For questions or assistance with payments, reach out to us at support@parcelox.com. Thank you for choosing Parcelox!