My Account At Parcelox, customer satisfaction is our priority.
1. Returns:
• Returns are accepted within 7 days of receiving the product.
• Items must be unused, in original packaging, and in the same condition as received.
2. Refunds:
• Refunds are issued once the returned item is inspected and approved.
• Refunds will be processed to the original payment method within 7 business days.
3. Non-Refundable Services:
• Digital services, completed custom work, and processed documents are non-refundable.
For assistance, please contact our support team.